Brightree: Enhancing Clinical and Business Performance
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Brightree: Enhancing Clinical and Business Performance

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Matt Mellott, CEO, BrightreeMatt Mellott, CEO, Brightree
The stringent regulations of Medicare and health insurance companies have necessitated hospitals to come up with guidelines to improve patient outcomes and reduce readmissions. The changing guidelines have in turn increased patient inflow to post-acute care facilities that extend care beyond a hospital’s walls. However, the post-acute providers are unable to deliver better care as they end up losing valuable time and money in manually maintaining spreadsheets and multiple management systems to track patient intake and progress.

Matt Mellott, CEO of Brightree says, “Interoperability gives the power to providers to provide the best care they can, starting from the referral source to being able to provide care. The provider can spend more time on patient care than chasing paperwork. “Brightree Home Health Software combines the power of a native iPad point-of-care app and cloud-based back office software. The native iPad point-of-care application enables clinicians to manage their patient data, calendar, create care plans, and documents swiftly, as well as pin records that can be accessed without internet. Alongside, the app includes a smart jump process, which is leveraged by clinicians to access any patient data without breaking the natural workflow.

To further the cause of patient care, Brightree has developed Hospice software that allows hospice facilities to maximize their compliance coverage and operational efficiencies as well as introduce an optimized billing system to drive revenue flow. The software includes mandatory questions by CareTouch Logic, the intelligent engine of Brightree, to guide clinicians through best-practice documentation. It also helps in identifying and addressing issues to meet regulatory requirements.


Interoperability basically gives the power to providers to provide the best care they can starting from the referral source to being able to provide care

Additionally, the software also provides best practice workflow while opening or closing a visit, and enables rules-based scheduling, real-time visibility, and regular updates. Brightree compares a clinician’s documents of visits against care plans to improve the quality of compliance and bring to light the progress of the patients’ health. With all the patient information in a unified platform, clinicians can now access any care changes or history from previous visits seamlessly. Due to this, clients gain confidence in operational efficiency with complete and accurate point-of-care, accurate claims submission, streamlined and errorless documentation, as well as swift bill submission.

In an implementation highlight, Solace Pediatric Home Healthcare was working with templated Word documents to create patient documentation, which was manually filed into folders on a drive. Additionally, data such as medication orders and re-certification were tracked through Excel files that regularly crashed. On top of it, the changing regulations from CMS created further challenges. After implementing Brightree’s solution, the client was able to support its growth from 15 clinicians to 150, eliminate manual processes, meet the constantly changing regulations, and heighten efficiency. “Moving systems can be extremely painful, so it’s important to get on one that can grow and evolve with your organization. And I’m confident that Brightree will continue to do that for us,” testifies Darcie Peacock, CEO of Solace Pediatric Home Healthcare.

Brightree has recently launched a new secure and automated patient engagement platform, First Patient that personalizes the patient experience and drives revenue generation for home medical equipment (HME) providers. To streamline the HME delivery process, Brightree has acquired Apacheta, a company that provides a cloud-based SaaS platform to automate business processes in route sales, field marketing and services, and pick-up and delivery.

Brightree News

Brightree Announces Enhanced Pharmacy Suite

ATLANTA--(Business Wire)--Brightree®today announced a new pharmacy suite for home infusion therapy providers and home medical equipment (HME) pharmacies to help them optimize business processes, more easily meet compliance requirements and provide the highest quality patient care.

Pharmacy suite features

Brightree’s all-in-one suite brings automation to every step of the home infusion and HME pharmacy work flow, starting with its ePrescribe capabilities, which creates a seamless connection with leading electronic health/medical records (EHR/EMR) and third-party vendors to receive necessary patient data and process medication prescriptions electronically. Once the order is received, staff can use Brightree’s platform to obtain and document insurance authorization; conduct clinical monitoring, including assessing the patient’s fit for home infusion and creating a care plan to monitor therapy; fill pharmacy orders; deliver medication, supplies and equipment to the patient; conduct billing and collections; and then coordinate with Accounts Receivable management and reporting. The comprehensive solution also includes:

Care Plans, which enable providers to establish and customize plans of care and help them comply with accreditation requirements.
Test Claims, which enable reimbursement assessments before patient referrals are accepted or products are delivered.
“Brightree gives us a unified view into our HME pharmacy business,” said Sarika Sheth, pharmacy manager at Advanced Pharmacy and Respiratory Care Solutions in Laguna Hills, Calif. “We get more done in less time, without errors, and our compliance and reimbursement rates are greatly improved.”

“We believe there is a tremendous demand in the market for a robust infusion solution that comes with EMR interoperability, a patient engagement app, and new functionality designed specifically to meet the unique needs of home care pharmacies,” said Brightree CEO Matt Mellott. “Brightree is excited to offer that comprehensive solution to help create a better experience for our customers and their patients.”